FAQ

1. What makes Pristix different from other online stores?
Pristix is built on a promise of premium quality and curated selections. Every product we offer is carefully chosen to bring you style, durability, and elegance.

2. Do you ship outside India?
Currently, we only ship within India to ensure faster deliveries and better customer support.

3. How long will my order take to arrive?
Orders are usually processed within 24 hours. Depending on your location, delivery takes 2–6 business days across India.

4. What payment methods do you accept?
We currently offer Cash on Delivery (COD) only for a convenient and secure shopping experience.

5. Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking link via SMS/Email so you can monitor delivery status.

6. What is your return policy?
We offer a 3-day return policy. If the item is unused, in its original packaging, and with tags intact, you can request a return within 3 days of delivery.

7. How can I contact customer support?
You can reach us at support@pristix.shop and our team will be happy to assist you.